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Mar. 8th, 2010 12:03 pmJust got off the phone with Pennsylvania Power & Light (PP&L). Their final bill for electricity at the apartment was unconscionable, I don't care about rate hikes or any of that nonsense. We were there for 12 days according to their records, and 6 according to mine, and $130 is outrageous and obscene.
Several unsatisfying phone calls to PP&L, and I filed a report with the Pennsylvania Utility Commission (PUC) while waiting for PP&L to get off their asses and "call me back". That's right bitches, I have learned a little bit from working in a law office, and it ain't no big thang to report a monster like your local electric copany for rampant douchebaggery.
In the meantime, got a report from PP&L of 3 years of my account history, and I can point to actual dates now and say BULLSHIT CHARGES by their own hand. What a surprise to then get a call from PP&L saying "we sent you this requested report and can't help but notice that you filed a report with the PUC, what can we do to fix this, hem hem?"
I said I wanted the bill cut in half; and while I could have probably gotten it even lower (now that I no longer live there, they are barred from examining the property to verify usage, good to know), I feel that a 50% reduction on this bill is satisfactory. I got a call back shortly after that, saying that her supervisor approved my demand, and they'd be sending out an updated final bill. Thanks so very! Eventually the PUC will send me some paperwork and I will be able to blithely close the file with a wave of my paw.
So if you are involved in a dispute with your power company, phone company, gas, or other utility company, file a formal complaint with your state's utility commission. It gets their attention, bitches,a nd puts you in the position of power, and not being a helpless account number in their computer.
Several unsatisfying phone calls to PP&L, and I filed a report with the Pennsylvania Utility Commission (PUC) while waiting for PP&L to get off their asses and "call me back". That's right bitches, I have learned a little bit from working in a law office, and it ain't no big thang to report a monster like your local electric copany for rampant douchebaggery.
In the meantime, got a report from PP&L of 3 years of my account history, and I can point to actual dates now and say BULLSHIT CHARGES by their own hand. What a surprise to then get a call from PP&L saying "we sent you this requested report and can't help but notice that you filed a report with the PUC, what can we do to fix this, hem hem?"
I said I wanted the bill cut in half; and while I could have probably gotten it even lower (now that I no longer live there, they are barred from examining the property to verify usage, good to know), I feel that a 50% reduction on this bill is satisfactory. I got a call back shortly after that, saying that her supervisor approved my demand, and they'd be sending out an updated final bill. Thanks so very! Eventually the PUC will send me some paperwork and I will be able to blithely close the file with a wave of my paw.
So if you are involved in a dispute with your power company, phone company, gas, or other utility company, file a formal complaint with your state's utility commission. It gets their attention, bitches,a nd puts you in the position of power, and not being a helpless account number in their computer.
